FDA Orders Recall of LifeScan SureStep Meter
On July 28, 1998, the Food and Drug Administration asked LifeScan to recall older SureStep blood glucose meters which have a software problem that causes the meters to report an error condition ("Er 1") when it should report very high ("Hi", or more than 500 mg/dl). The recall is considered a Class I recall, which means that there is a reasonable probability that use of the product will cause adverse health consequences or death. The FDA received reports of two deaths associated with use of SureStep meters with this problem.
Users of the SureStep meter should check their meter's serial number to determine if it has the incorrect software. Meters with serial numbers that begin with L6000 through L7205, and meters with serial numbers L7206-GA-00001 through L7206-GA-01128 should contact LifeScan's 24-hour customer service line at 1-800-951-7226 to arrange for replacement or another LifeScan meter.
For Additional Information
Posted 1 August 1998
- Recall Notice at the FDA Web Site
- Story from DIABETES.COM
- FDA Warns, Lifescan Glucose Meter Malfunction Could Be Fatal
Last Updated: Thursday February 27, 2014 19:28:21
This Internet site provides information of a general nature and is designed for educational purposes only. If you have any concerns about your own health or the health of your child, you should always consult with a physician or other health care professional.
This site is published by T-1 Today, Inc. (d/b/a Children with Diabetes), a 501c3 not-for-profit organization, which is responsible for its contents. Our mission is to provide education and support to families living with type 1 diabetes.
© Children with Diabetes, Inc. 1995-2018. Comments and Feedback.