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December 4, 2024

Insulin

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Question from Texas, USA:

My 16-month-old child is on Humalog’s lowest dose of 0.5 units and experiencing lows at night. No one will give us diluent, so can we give her a smaller dose? What can I do to help my daughter if the doctors don’t think it’s a problem that she is going below 60 mg/dL at night?

Answer:

From: Jasmine D. Gonzalvo
Eli Lilly provides a way to order diluent for Humalog. To request the diluent by sending an email to Lilly’s distribution team.

1. Send an Email to: Email [email protected].
2. Include Details: Specify the amount of diluent you need and provide the pharmacy or doctor’s office address where it should be sent.
3. Item Code: Mention the item code for the diluent, which is ND0800.
4. Pharmacy Information: Include the name, address, and phone number of your pharmacy.

Here’s a sample email template:

“`
Subject: Request for Humalog Diluent

Dear Lilly Distribution Team,

I would like to request some diluent for my Lilly Humalog insulin. I need [X] vials of the diluent.

Item code: ND0800

Please send it to the following pharmacy:
Pharmacy Name: [Your Pharmacy Name]
Pharmacy Address: [Your Pharmacy Address]
Pharmacy Phone Number: [Your Pharmacy Phone Number]

Thank you,
[Your Name]
“`

No prescription is required! Just ask for it and you can get it!
They will not send it directly to you. They will only send it to your doctor’s office or pharmacy. I just have them send it to my pharmacy, it’s easier that way.
They will not put your name on the box they send to the pharmacy (no matter how much you ask them to!). So you need to call your pharmacy and let them know it is on the way, and then check with your pharmacy a few days later to pick it up from them. It’s very quick. It only took 5 days from the time of my email until my pharmacy got the shipment.